Welcome to La Radiant Jewelry!

Terms and Conditions

 

MINIMUM ORDER
The minimum order requirement on new and handmade items are 1 dozen(12 pieces) per style, per color, unless stated otherwise.
TAX ID REQUIREMENT
As a wholesale business, we require all customers to provide a valid RESALE tax ID number at the time of registration. For international customers, we may also require photo ID.
PAYMENT METHOD
We only accept credit cards for payment. We accept Mastercard, Visa, and Amex. For orders outside the US, only wire transfer is accepted. Contact us for more details.
SHIPPING & DELIVERY
All orders will be shipped by UPS Ground unless other shipping method is requested by the customer. In-stock orders are will be shipped within 3 business days depending on size of order. Out of stock items or orders of handmade jewelry requiring manufacturing lead-time will be reported to the customer and either confirmed for production or cancelled with refund when applicable. Rush shipping is available by request.
In addition, please refer to the guidelines below:
  • - UPS does not accept P.O. Boxes as shipping address.
  • - The customer will be responsible for all shipping and handling charges, including any tariffs and duties.
  • - We are not responsible for the loss and damage during the process of transport of the returned goods.
  • - All our products are shipped in boxes and packaged to insure safe and undamaged delivery.
  • - Packages that are shipped or returned with an incorrect address provided by the customer will be subject to additional shipping charges.
  • - Customers are not charged for the out of stock items; only the items sent will be stated on the invoice.
  • - WE DO NOT SUBSTITUTE WITHOUT OUR CUSTOMER’S AGREEMENT.
  • - Once an order is shipped, tracking information will be emailed to customers.
RETURNS & GUARANTEES
We stand behind every single piece of jewelry we make here at La Radiant. However, in the unlikely event of defective merchandise, we offer returns which are claimed within 7 days of receipt of good. All claims must be reported to our sales department and identified before return and refund decision can be issued. Only returns that are processed correctly are eligible for refund or store credit. Contact us at 212-563-4648 ext 24 or by email at support@laradiant.com. However, items on “handmade,” “clearance,” “deals,” or “sale” are final.
We will issue a return authorization number to you and once we receive returned items and process a refund or credit on purchase prices of all items returned. Shipping fees for returned damaged items will be covered by us. We are not responsible for the loss and damaged items during the process of transport of the returned goods. Products returned must be unused and in good resale condition. If you return your package without any prior notice to us, and the damage to said items is negligible, we will charge you with the shipping & handling fee, as well as a restocking fee.
DISCLAIMER OF REPRESENTATIONS AND WARRANTIES
All products, services and information made available on or through this website are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. Subject to the foregoing, LaRadiant.com disclaims all imlied warranties, including without limitation, the implied warranties of merchantability and fitness for a particular purpose, and all express warranties except those explicitly made in this statement of leagal terms. LaRadiant.com makes no representation that the information contained on this website, your results in using this website or the service itself will be accurate, valid, reliable or available or that it does not violate or infringe the rights of any thrid party. LaRadiant.com makes no representation and specifically disclaims any warranty regarding any site linked to this website.
This disclaimer by LaRadiant.com in no way affects thte terms of any manufacturer’s or third party seller’s warranty, if any, related to the goods purchased via this website. Title to goods and merchandise is retained by LaRadiant.com until goods and merchandise are paid for by the purchaser and at that time title passes to the purchaser. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
LIMITED AVAILABILITY AND PRICE
In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, LaRadiant.com will have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. LaRadiant.com will have the right to limit the number of items purchased through our web site. LaRadiant.com will have the right to refuse or cancel any order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, LaRadiant.com will immediately issue a credit to your credit card account in the amount of the incorrect price.
PRIVACY POLICY & REVISIONS
We collect information from you when you register on our web site or fill out a form. When ordering or registering on our web site, as appropriate, you may be asked to enter your name, your business name, address, telephone and/or email address. Any of the information we collect from you may be used to process your order, to improve our web site, to improve customer service and to develop our products based on data base. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason. We implement industry-standard security measures to maintain the safety of your information. Laradiant.com uses SSL(Secure Socket Layer) to protect your data and secure your transactions. SSL encrypts all your personal information, including your credit card info, name and address during transactions.
LaRadiant.com reserves the right to revise the terms set forth above at any time. Any revisions will be posted on this policy page and will be effective immediately thereafter. By using, browsing, or purchasing on our web site, you are deemed notified of and bound by any changes to our terms and conditions. We encourage users to regularly refer to this policy page to remain informed of any changes in our privacy policy. If there are any questions regarding this privacy policy, you may contact us by email at support@laradiant.com.